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Learn Autism Support | Account Management

 

I can’t remember my password. What should I do?

If you have forgotten your password, simply click on “Sign In” from the Menu.

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You will be taken to the Sign In page. Click “Forgot Password”, enter your email address when prompted and click “Send Instructions”.

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You will then be sent an email with instructions on how to reset your password.

On the Apps, click on the settings icon (4th on the lower screen), then “Forgot your Password” link and follow the subsequent instructions

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How do I change my password?

Once signed into Learn Autism on our website, you can change your password by selecting ACCOUNT > PASSWORD in the menu, then just type your old password and your new preferred password.

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I clicked the “Forgot Password” link, but never received the email to reset password. What do I do now?

Try checking to see if it was accidentally sorted into your SPAM/Junk folder in your inbox. Also, make sure that the email you’re checking is the same as the one used on your account. If all else fails, contact us at Support@LearnAutism.com and we’ll assist you in getting back in.

Can I share my login with anyone?

You can share your login with an immediate family member but sharing with a colleague or friends is a copyright violation and prevents us from producing more quality content. Violating this may result in the suspension of your account.

Can I book a private consultation with any of the experts in the videos?

Yes, please complete the form here.

Still have questions? Email us at Support@LearnAutism.com, with a short description of the issue in the subject line and detail the question or issue in the email description. We’ll respond within 24 hours. You can also fill the form on our website.